OpEd: Ticketmaster Paperless Tickets Are Anti-Consumer
Consumer League of New Jersey President Bob Russo says new ticket plan is new ploy by company to take more of fans' hard-earned money.
On Monday, July 2, New Jersey will welcome Iron Maiden to the Prudential Center in Newark. But before lucky concertgoers take their seats, all fans need to know about the latest anti-consumer practice that could potentially turn the concert into a disaster. The problem dates back to 2009 when Ticketmaster directed Bruce Springsteen fans to Ticketmaster’s “TicketsNow” website that was selling his concert tickets for more than three times face value. While many public officials condemned this practice, and a class-action lawsuit won concessions from Ticketmaster, it now appears that Ticketmaster is trying another ploy to capture more fans’ hard-earned money. Ticketmaster has embraced a mechanism called “paperless” tickets. This concept …
Townie
1:14 pm on Friday, June 29, 2012
I agree with Anthony. This is a valuable service. People expect something for nothing. As Beanlady explains there are workarounds when purchasing tickets for others, which was the main negative issue I took away from Bob Russo's writeup. I agree it is unfair for someone who suddenly cannot attend (contractual agreement notwithstanding, ROC). Why not start with a letter writing campaign to … more ›